Communication: Building and managing stakeholder relationships

The good news is that by applying a few simple frameworks and making sure we ask the right questions, even the most difficult stakeholder can become easy to work with. This is true whether that stakeholder is an internal colleague, external client or partner, or even your manager. This workshop will share effective and easy to use tools for understanding your stakeholders, methods for prioritising multiple competing requests, and even how to say ‘no’ – in a way that leaves the stakeholder saying ‘thank-you’.

Please note:  Access to relevant materials is provided after the course via a QR code

Duration

This course is 3.5 hours in duration.